- Hours of Operation:
- Mon - Tues: Our team is in the warehouse until 4pm MST. Phone calls and emails can be returned from 4pm -7pm MST.
- Wed - Sat: 8am-5pm MST
- Please contact us at 970-819-5241 or firstname.lastname@example.org.
- We will return any calls/emails within 1 business day.
- All prices are in US dollars. Prices are subject to change.
- Orders will be processed according to the prices in effect at the time of order placement.
- We accept Visa, Mastercard or Discover.
- You can shop at www.outdoormountainspirit.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards safely and securely for our customers.
- The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through credit card processing networks. See an online payments diagram to see how it works.
- The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
- www.outdoormountainspirit.com is registered with the Authorize.Net Verified Merchant Seal program.
- We do our best to keep items in stock. Inventory status does fluctuate and may change without notice.
- If an item you have placed an order for becomes discontinued or backordered, we will notify you immediately to make the proper arrangements.
Returns & Exchanges:
- Shipping fees apply to all orders, unless otherwise noted.
- We ship standard ground via USPS, UPS or FedEx to the 48 continuous United States unless otherwise notified. Customers in Hawaii and Alaska will be shipped via Air Service.
- Standard Delivery (7-10 Business Days) - $8 flat rate; Orders over $100 ship free
We take great pride in providing excellent customer satisfaction. If for any reason you are not satisfied with your product within 90 days of receipt, please contact us for a return label to return your un-washed, unworn product to OMS.
- Please contact us for a Return Authorization # and return label for your item(s). A return label will be emailed to you within 1 business day.
- Unless your purchase arrived as damaged or defective, or there was a shipping error, shipping charges are non-refundable.
- The following amounts will be deducted from your refund for returned merchandise:
- $8 for 1-2 items
- $10 for 3 or more items
- If you prefer to ship the items back to us on your own, the return shipping fees listed above are waived and we will provide you with the appropriate Return Address and Reference #.
- Upon receipt, a credit or an exchange will be issued within 3-5 business days.
- Outdoormountainspirit.com is unable to accept returns for the following:
- Items received over 90 days
- Discontinued or Closeout items
- Items missing the original packaging
- Items not purchased from Outdoormountainspirit.com
We appreciate your understanding of our terms and conditions. If you have any questions or concerns, please contact us via email, email@example.com
or at 970-819-5241.